Terms & Conditions
Emmyhcoin’s Terms of Use
These Terms of Use, also referred to as the “Agreement,” constitute a legally binding agreement between you and Emmyhcoin (referred to as “Company,” “Us,” or “We”). By accessing and using the Emmyhcoin website, app, and its services, you agree to be bound by these terms.
1. Acceptance of Terms
Upon registering and creating an account on Emmyhcoin, you unconditionally agree to and accept our terms of use. If you do not agree with any of these terms, please refrain from using the Emmyhcoin Platform. These terms may be revised and reissued at any time, and your continued use of the platform constitutes acceptance of any revisions. We will endeavor to notify you of significant changes to these terms via the email address provided during registration.
2. Our Products and Offerings
Emmyhcoin serves as a platform facilitating the exchange of cryptocurrencies and gift cards for fiat currency. Our services are provided through our website (emmyhcoin.com), mobile app, and API. Users can exchange gift cards and cryptocurrencies for cash (herein referred to as ‘customers’ or ‘clients’ or ‘users’) and businesses can acquire discounted gift cards as payment alternatives (herein referred to as ‘partners’).
3. Eligibility
To use the Emmyhcoin Platform, you must:
a) Complete the registration process
b) Be at least 18 years old as an individual, and must possess the authority to accept the terms of use on behalf of yourself or if it’s a company.
c) Not have been previously suspended or banned from the use of Emmyhcoin Platform.
d) Pass all KYC and compliance requirements,
e) Comply with all applicable laws and regulations applicable to you, including but not limited to regulations on anti-money laundering, anti-corruption, and counter-terrorist financing.
4. Identity Verification
By using EMMYHCOIN, you grant authorization for us, either directly or through third parties, to conduct necessary inquiries to verify your identity, transactions, and to prevent fraud. This may include querying identity information from public reports (such as name, address, past addresses, or date of birth) and account information from linked bank accounts (such as name or account balance). You also authorize any third parties involved in these inquiries to fully cooperate and respond as needed.
5. Security of Account
Emmyhcoin is dedicated to ensuring the security of the platform, user data, and assets, it's imperative for users to treat their login credentials with utmost confidentiality and refrain from disclosing them to any third parties. As a user, you accept full responsibility for safeguarding your account and its login credentials. Emmyhcoin cannot be held liable for any loss or damage resulting from authorized or unauthorized use of your login credentials. You acknowledge and understand that Emmyhcoin will never request your login credentials via email, SMS, social media, instant messenger, or any other channel.
6. Transaction Cancellation and Refund
Emmyhcoin may cancel transactions within specified time windows, determined by the platform. Transactions may also be canceled due to suspicious activity or inability to provide required information.
7. Transaction Modification
Emmyhcoin reserves the right to modify transactions for accuracy and compliance. By using EMMYHCOIN, you agree that Emmyhcoin may also modify your transaction in its best interest, or in your best interest, notwithstanding, our quality assurance policies ensure that you are satisfied as a user.
8. Prohibited Activities
The use of the Emmyhcoin platform, its services, or provided API prohibits the following:
a) Violating its terms of use or privacy policies.
b) Attempting to trade in an asset that was not legally obtained by you.
c) Engaging in or facilitating fraudulent activities, including actions to defraud Emmyhcoin, its users, or any individual or company.
d) Breaching any applicable laws and regulations.
e) Acting in a defamatory or harassing manner towards Emmyhcoin, its agents, or its users.
f) Providing false personal information.
g) Conducting automated activities that excessively burden Emmyhcoin’s infrastructure.
You acknowledge that Emmyhcoin reserves the right to restrict or terminate access to your Emmyhcoin account or take legal action if there is reasonable suspicion or conviction of engaging in any prohibited activities.
9. Proprietary Rights
You acknowledge and agree that Emmyhcoin is the exclusive owner of all intellectual property rights, including the Emmyhcoin Platform, services, logos, trade names, brand names, designs, and necessary software used in connection with the Emmyhcoin Platform. However, any proprietary rights associated with third-party logos, trade names, brand names, and designs shall belong to those third parties. The Emmyhcoin Platform may feature proprietary logos, service marks, and trademarks owned or used by the Company or others. Emmyhcoin does not grant you any license to use these proprietary marks by displaying them on the Platform, and unauthorized use may violate intellectual property laws. You understand and acknowledge that Emmyhcoin owns the Emmyhcoin Platform, and these Terms and Conditions do not transfer any ownership, rights, or title from Emmyhcoin to you or any third party.
10. Privacy Policy
By using Emmyhcoin, you agree to our Privacy Policy, which governs the collection and use of personal information. Users are responsible for reviewing the Privacy Policy regularly. We may update or revise our Privacy Policy from time to time, and any changes will be effective immediately upon posting the revised Privacy Policy on the Emmyhcoin Platform. By continuing to use the Emmyhcoin Platform after any changes to the Privacy Policy, you agree to be bound by the updated or revised Privacy Policy.
11. Account Monitoring, Suspension, or Termination
If there is probable cause to believe that you have violated these Terms and Conditions, or:
a) Any content, material, or asset submitted or shared by you on or through the Emmyhcoin platform violates these Terms of Use or the intellectual property rights, other property rights, or the right to privacy of any third party.
b) We have reason to believe that your use of the Emmyhcoin platform violates any applicable law or regulation, or that you are using the services in a fraudulent manner or contrary to the purpose of this Agreement.
c) We have reason to believe that you have provided false, misleading, or deceptive information in connection with your registration, identity verification, transactions, or any other use of the services, either to us or to another user.
d) You have not responded to our inquiries or provided requested information within a reasonable period.
e) We are required to do so under any applicable law, regulation, or order issued by an authority.
f) If we determine that you have violated this Agreement or any other agreement you have entered into with us at any previous point in time.
Upon the occurrence of ANY of the above, Emmyhcoin shall immediately close, suspend, or limit your account.
12. Grievance Policy
Emmyhcoin is committed to addressing customer complaints promptly through designated support channels. You hereby agree that you are aware of our customer support channels, and we’re not liable for any damage or loss as a result of using any other unrecognized channel.
13. Disclaimers and Liability Limitation
Emmyhcoin shall not be liable for delays, failure in performance, or interruption of service resulting directly or indirectly from any cause or condition beyond our reasonable control, including but not limited to, acts of God, civil or military authorities, terrorism, civil disturbance, war, strikes or other labor disputes, fires, interruptions in telecommunications or Internet services, failure of equipment and/or software, other catastrophes, or any other occurrence beyond our reasonable control. Such events shall not affect the validity and enforceability of any remaining provisions.
Emmyhcoin does not exert control over the products or services provided by third parties or APIs used on the platform. While Emmyhcoin strives to utilize the best services available, we cannot guarantee the responsiveness of third-party APIs.
Emmyhcoin does not provide its services through social media. All transactions occur either on our official website (emmyhcoin.com) or through our mobile app, which is available for download on the Apple App Store or Google Play Store.
14. Anti-Money Laundering Policy
Emmyhcoin complies with anti-money laundering laws and regulations, implementing policies to prevent money laundering on the platform.
15. Governing Law
These terms are governed by the laws of the Federal Republic of Nigeria.
16. Contact Details
For inquiries, contact us at support@emmyhcoin.com.